How do I set up local pickup?

Enable it in Shopify settings, set pickup locations, and use POS for in-store handoff.

Does local pickup require POS?

For in-store handoff, yes — POS integration manages the pickup workflow.

Is local pickup the same as BOPIS?

Yes — BOPIS (Buy Online, Pick up In Store) is another name for local pickup.

Does local pickup increase sales?

Yes — it adds convenience and brings foot traffic to your store.

Glossary Term

L

Local Pickup

Q: What is local pickup in Shopify?

A feature that lets shoppers buy online and pick up their order at your physical store.

Let shoppers buy online and pick up in-store — bridging online and offline retail.

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Key Takeaways
Local Pickup lets shoppers buy online and pick up in-store.
It bridges online and offline retail (BOPIS).
It's convenient for shoppers and efficient for merchants.
It's powered by Shopify's POS integration.
It's a cornerstone of omnichannel commerce.

Overview

Local Pickup lets shoppers buy online and pick up their order at your physical store or pickup point. On Shopify, it's a key omnichannel feature that bridges online and offline retail — convenient for shoppers, efficient for merchants, and powered by Shopify's POS integration.

Local pickup (also called BOPIS — Buy Online, Pick up In Store) gives shoppers flexibility and speed. They avoid shipping costs and delays; you avoid shipping complexity and build foot traffic. It's essential for merchants with both a storefront and an online store.

Local pickup pairs with in-store pickup (the detailed version), POS integration (which powers it), and omnichannel retail as the strategy. It's a cornerstone of modern omnichannel commerce.

1

Why Local Pickup Matters for Shopify Merchants

1
Customer Convenience
Shoppers get their order fast and avoid shipping costs and delays.
2
Foot Traffic
Pickup brings shoppers into your store — opportunities for additional sales.
3
Lower Shipping Costs
Pickup orders don't ship — you save on packaging and carrier costs.
4
Faster Fulfillment
No shipping delay — shoppers get their order the same day.
5
Omnichannel Edge
Offering pickup competes with major retailers that offer it.

2

Setting Up Local Pickup That Works

1
Enable in Shopify
Turn on local pickup in Shopify settings and set your pickup locations.
2
Use POS
Local pickup works with POS integration for in-store handoff.
3
Set clear expectations
Tell shoppers when their order will be ready for pickup.
4
Notify on readiness
Send an email or SMS when the order is ready for pickup.
5
Train your staff
Ensure in-store staff know how to find and hand off pickup orders.