Privacy Policy

KolachiTech ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit kolachitech.com, submit a lead form, or engage our Shopify development services. By using our website or services, you consent to the practices described here.

We collect two categories of information: (a) Lead information you submit voluntarily through contact forms and consultation requests — including your full name, email address, phone number, company name, and project message; and (b) Usage data gathered automatically when you browse our site — such as IP address, browser type, pages visited, and referral source. We never collect sensitive data such as payment card numbers through our website forms.

We use your information to respond to inquiries and proposals, schedule and deliver consultations, deliver contracted Shopify development work, send project updates and invoices, and occasionally share relevant agency insights. We only contact leads who have expressed interest in our services, and we honor every opt-out request immediately. We never sell your data to third parties.

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who help us operate — such as email delivery, analytics, and CRM platforms — under strict confidentiality agreements. We disclose information only when required by law, court order, or to protect our legal rights. All third-party processors are bound by equivalent privacy obligations.

Your information is stored on secured, access-controlled infrastructure with encryption in transit (TLS) and at rest. Access is limited to authorized team members who require it to fulfill your request. We retain lead information for as long as necessary to serve your inquiry and any resulting engagement, then securely delete it upon request or after a reasonable retention period.

You may request access to, correction of, or deletion of your personal data at any time. You may opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly. For residents of applicable US states and other jurisdictions with privacy laws, we honor requests to know, delete, and opt out of sale of personal information.

Our website uses essential cookies for basic functionality and analytics cookies (such as Google Analytics) to understand how visitors use the site so we can improve it. You may disable cookies in your browser settings; some features may not function as intended when cookies are disabled. We do not use cookies for targeted advertising.

We retain lead and client information only for as long as needed to fulfill the purpose for which it was collected — typically the duration of an active engagement plus a reasonable period for record-keeping. You may request earlier deletion of your data at any time, subject to legal or contractual retention obligations.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at hello@kolachitech.com or +1 (628) 272 4667. We will respond to all verified requests within 30 days.