How do I set up in-store pickup?

Enable local pickup under Settings > Shipping for each of your locations.

Does in-store pickup save on shipping?

Yes — pickup orders have no shipping cost, keeping margin with you.

How do shoppers know their order is ready?

Shopify sends a 'ready for pickup' email automatically when the order is prepared.

Can I offer curbside pickup?

Yes — add curbside instructions and a parking option for contactless pickup.

Glossary Term

I

In-Store Pickup

Q: What is in-store pickup in Shopify?

BOPIS — letting shoppers buy online and pick up their order at your physical location.

Letting shoppers buy online and pick up at your location — a top omnichannel option.

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Key Takeaways
In-Store Pickup (BOPIS) lets shoppers buy online and pick up in store.
Configured under Settings > Shipping as a local pickup option.
It saves shipping costs and offers instant gratification.
It drives foot traffic to physical locations.
It pairs with POS integration for omnichannel retail.

Overview

In-Store Pickup (also called BOPIS — Buy Online, Pick Up In Store) lets shoppers buy online and pick up their order at your physical location. On Shopify it's configured under Settings > Shipping as a local pickup option.

In-store pickup is a top omnichannel option for merchants with physical locations. It saves shipping costs, offers instant gratification, and drives foot traffic. Shoppers browse online, buy, and collect — often the same day.

In-store pickup pairs with POS integration for in-store systems. It's a core part of the omnichannel retail strategy for merchants with physical locations.

1

Why In-Store Pickup Matters for Shopify Merchants

1
Saves Shipping Costs
No shipping fee for pickup orders — margin stays with you.
2
Instant Gratification
Shoppers get their order the same day, often within hours.
3
Foot Traffic
Pickup drives shoppers into your store, where they may buy more.
4
Conversion Lift
Offering pickup wins shoppers who want their order fast and locally.
5
Omnichannel Edge
It bridges online and offline, a competitive advantage for multi-location brands.

2

Setting Up In-Store Pickup That Works

1
Enable local pickup
Turn on local pickup under Settings > Shipping for each location.
2
Set pickup hours
Configure pickup availability to match your store hours.
3
Notify on ready
Send shoppers a 'ready for pickup' email when their order is prepared.
4
Use POS for handoff
Mark orders as picked up in your POS system.
5
Offer curbside
For contactless pickup, add a curbside option with parking instructions.